We are seeking a Customer Service Advisor to join our client in Maldon.

As a Customer Service Advisor, you will be reporting in to the Service Manager and will be responsible for the following:

Assisting in the efficient running of the office & its overall profitability

Maintaining effective and accurate communications between customers and technicians

Being the first point of contact for customers and assisting with enquiries

Providing exceptional service and support and ensuring customer satisfaction at all times

Providing support to team members and other departments

Requirements

Ability to communicate with people at all levels

Organised, confident and approachable

Ability of multitasking and prioritising tasks