Full time
Posted 2 weeks ago

Showroom & On-line Parts Advisor

We have an exciting & immediate opportunity for a Showroom & On-line Parts Advisor to join a fabulous team based in Maldon to assist with the retail sales & customer service.

If you have experience working within a retail or showroom environment & have excellent interpersonal skills then this is a role where you will truly excel.

Showroom & On-line Parts Advisor

Monday to Friday 39 hours per week (Overtime available)

8am to 5pm Monday to Thursday, 8am to 4pm Friday

Saturdays as per rota (8am to 4pm)

24 days annual leave + Bank holidays

Company Sick Pay Scheme

Workplace Pension

Death in Service Cover (2 x salary)

Showroom & On-line Parts Advisor Role

  • Dealing with on-line customer orders
  • Providing an excellent customer service at all times on the phone & in person
  • Dealing with all product related queries in a professional & efficient manner
  • Processing customer orders in an efficient manner
  • Dealing with the despatch of customer orders in a timely manner
  • Cash handling, processing card & cheque payments
  • Providing recommendations on products & services
  • Providing guidance & assistance in a polite & courteous manner

Showroom & On-line Parts Advisor Requirements

  • Previous experience of working in a retail environment
  • Achieving a good understanding of products being sold
  • Excellent communication skills on the phone a& face to face
  • General computer skills and familiarity with email and internet use
  • Excellent numeracy and literacy skills
  • Great attention to detail
  • A passion for delivering excellent customer service at all times
  • Outstanding people skills and a desire to deal with queries promptly

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Job Features

Job CategorySales
Annual Leave24 days + Bank Holidays
Death in ServiceYes (x2)
PensionYes - Workplace Pension
Sick PayYes
ParkingYes - free & on-site

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