Full time
Posted 4 months ago

A fantastic opportunity has become available with our client in Ongar. They are currently looking for a highly organised Service Administrator to assist with the efficient running of the department.

Duties include

Reporting to and assisting the Department Manager with everyday tasks

Liaising with customers and internal staff ensuring a professional service is provided at all times

Arranging & booking customer repairs and various services required, on the phone and face to face

Dealing with warranty processes and procedures

Assisting Technicians with orders for parts & ensuring that they arrive on time for work to be carried out

Arranging collections and deliveries for machinery

Progressing jobs through the workshop

Processing various clock cards & time sheets

Raising invoices

Carrying out all administrative duties in the Service Office

Dealing with all queries promptly & ensuring all paperwork is accurate and updated accordingly.


Excellent attention to detail

Good working knowledge of MS Excel

Effective communication skills on the phone, in writing and face to face

Ability of dealing with customers & colleagues at all levels with a polite & professional manner

Highly organised approach to work

Ability of multitasking & prioritising a heavy workload

Ability of remaining calm when under pressure & working to tight deadlines

Self-motivated & team focused

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Job Features

Job CategoryAdministration, Office

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